Student Tech Support

If your laptop is not working as it should, please first try:

1. Checking for updates and running them
2. Restarting your computer
3. Checking to make sure your network is the Wireless one, NOT Guest

If you continue to have problems, come to the library for IT support.

There are also tons of great resources here: ECASD Tech Support for you to troubleshoot outside of school hours.

Each student is issued a charger when they check out their laptop. You should bring their charger to school each day.

If you forget your charger and your laptop is running low, the library may be able to help.

• Check out a charger for the day, if one is available
• Use a library charging station to power up

Lost

If you have lost your laptop or iPad or charger, please report it to the library as soon as possible. IT may be able to electronically track where it is and help you recover it.

Stolen

If your device or charger has been stolen, please let the library know as soon as possible. We will help you file a police report. Typically, if a police report is filed, a replacement fee is not charged to the student.

Broken

If your device or charger is broken, please bring it to the library. IT will work with you to repair or replace it. Depending on the circumstances, charges may be incurred.