Skip to Main Content

SMS Dell Laptop Updates: Home

This is a guide for students/staff on how to update Dell Laptops.

TO DO

You will need to do the following EVERYDAY:

  • Shut Down and Plug In Device (Night)
  • Sync

You will need to do the Following ONCE A WEEK:

  • Windows Update (Check for Updates)
  • Dell Command Update

Step One: Sync

Company Portal (Sync) 

1. Open the search bar from the bottom right or the Windows menu

2. Type “Company Portal”

3. Select Sync this device: This will open the Company Portal app and start your device sync.

Step Two: Windows Update (Check For Updates)

Windows Update: Check For Updates

                                                                                   

1. Plug in your power/charger cord.

2. From the taskbar, select Windows icon or place your curser in the Search Bar.  

3. Begin typing “Check for Updates”.

4. Select Check for Updates when it populates 

5. Select the Check for Updates button.

• Updates may download and install.

• If prompted, complete a Windows Restart.

• Depending on how many updates are available, the restart may take anywhere from 2 to 20 minutes to complete the install of some updates.

• After restart, we recommend that you repeat this process until you see the message “You’re up to date.”

 

Step Three: Dell Command Updates

Dell Command Updates:

1. Plug in your power/charger cord.

2. From the taskbar, select Windows icon or place your curser in the Search Bar.

3. Begin typing “De” until Dell Command Update appears in the results. If you type more than “De” it may not work.

4. Select and open Dell Command Update when it populates.

5. Select CHECK to begin checking for updates.

                                                                                                        

6. Select Install

• Check the box to Automatically restart system

• The update process may take anywhere from 5 to 20 minutes and may require a Windows restart. Make sure any progress is saved and apps are closed.

 

Video: Sync

Video: Windows Update (Check for Updates)

Video: Dell Command Updates

Final Thoughts

You will need to do the following EVERYDAY:

  • Shut Down and Plug In Device (Night)
  • Sync

You will need to do the Following ONCE A WEEK:

  • Windows Update (Check for Updates)
  • Dell Command Update